Questions in General FAQ's
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- I received the wrong product. What do I do now?
- I made a single purchase or purchase attempt with you but my account shows more than one charge. Why was I charged multiple times?
- When I completed my order, the confirmation screen stated that my payment was declined due to fraud. What does this mean?
- If I buy a product as a gift, do you include a copy of the invoice with the product where a price is listed?
- If I purchase a product as a gift, will the recipient be covered by the manufacturer's warranty?
- How can I remit payment with a money order or check?
- What is your return policy?
- Do you offer customer reviews?
- When will my order ship?
- Do you offer a payment plan?