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A C D H I O W

  • How can I learn more about your company?
    We are members in high standing with the Better Business Bureau online and locally in Louisiana. You may click the link at the very botton ...
  • How can I contact you?
    Email is the preferred contact method (orders@bayoufitness.com). We also offer Live Chat during normal business hours. If you prefer to phone us, please do so ...
  • How do I place my order?
    You may place an order online, over the phone or by mail. If you are located outside the contiguous US you must place an order ...
  • How do I track my order?
    When your item ships, you will receive an email with a tracking link. You would simply click that tracking link. If no tracking numbers are ...
  • How can I remit payment with a money order or check?
    A money order or check can be mailed in as payment. The money order or check must be in the exact amount of the total price of ...
  • How will my item ship?
    Total Trainers ship with FedEx. All other items outline the shipping method used in the Shipping and Terms section at the bottom of the ad ...
  • How do I request warranty parts?
    The quickest method to request warranty parts is to email service@total-trainer.com with your name, address and phone number along with the part number, name and ...
  • How do I choose the best Total Trainer for me?
               You would look at the comparison chart online (http://www.bayoufitness.com/Page.bok?template=chart) first. Here you would look at the roller systems and choose between ball bearing or ...
  • How do I fold my dual rail Total Trainer?
      1.       Place the unit at the very lowest level and remove all attachments and accessories from the Trainer. 2.     Place the arm rope handles over ...
  • How does the dual leg cuff assembly work on the Pilates Total Trainers?
    The Total Trainer Pilates Pro with 21 Levels and Total Trainer Pilates System with 19 Levels have unique dual leg cuff assemblies. This is a type of assembly ...